Privacy Policy

1. Introduction

Welcome to Vision International Holdings. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you interact with Vision International Holdings, we may collect personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Business/company details
  • Billing and payment information
  • Shipping and delivery details

2.2 Non-Personal Information

We may also collect non-personal information such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time spent on our website
  • Cookies and tracking technologies

3. How We Use Your Information

We use the collected information to:
✔ Provide and improve our logistics, global sourcing, warehousing, and international trade services
✔ Process transactions and fulfill orders
✔ Communicate with you regarding inquiries, services, and updates
✔ Improve our website, services, and customer experience
✔ Ensure compliance with legal and regulatory obligations
✔ Prevent fraud and unauthorized access

4. How We Protect Your Information

We take appropriate security measures to protect your personal data, including:

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Restricted access to personal information
  • Regular security audits and updates

5. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, logistics partners) to facilitate our services
  • Regulatory authorities when required by law or to comply with legal processes
  • Business partners when collaborating on trade and logistics solutions (with your consent)

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track website performance, and analyze trends. You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:
✅ Access the personal information we hold about you
✅ Request corrections or updates to your data
✅ Opt-out of marketing communications at any time
✅ Request the deletion of your personal information, subject to legal obligations

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before sharing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.