Frequently Asked Questions
WHAT SERVICES DO WE OFFER?
Vision International Holdings specializes in customs brokerage, air, sea, and land transportation solutions,Bonded warehousing, Financial sourcing,International Trade Academy and integrated logistics services. We handle everything from paperwork and clearance to transportation and delivery, ensuring a smooth process for your international trade needs.
WHAT IS CUSTOM BROKAGE AND WHY DO WE NEED IT
Customs brokerage involves the clearing of goods through customs barriers for importers and exporters. This service is crucial because it helps ensure that your goods meet all the legal requirements set by government and international regulations, avoiding costly delays and penalties.
CAN WE HANDLE INTERNATIONAL TRANSACTIONS?
Yes, Vision International Holdings operates globally, offering international shipping solutions across air, sea, and land. We can manage shipments to and from any country, adhering to local laws and regulations to ensure seamless delivery
HOW LONG DOES IT TAKE TO CLEAR CUSTOMS?
The time it takes to clear customs can vary depending on several factors, including the nature of the goods, the accuracy of the documentation provided, and the efficiency of the local customs authority. Our expert team works diligently to expedite the process, typically clearing goods within 24 to 48 hours after arrival.
HOW CAN I GET A QOUATE FOR YOUR SERVICES?
HOW CAN I GET A QOUATE FOR YOUR SERVICES
You can request a quote through our website by filling out the interactive quote request form or by contacting our customer service team directly via phone or email. We aim to provide a detailed quote based on your specific logistics needs within 24 hours.
DO YOU OFFER TRACKING OF PACKAGES?
Yes, Vision International Holdings provides real-time tracking for all shipments. Our clients can easily track their cargo from departure to delivery via our website, ensuring transparency and peace of mind throughout the transport process.
WHAT MEASSURES DO YOU TAKE TO ENSURE SECURITY OF SHIPMENTS?
We prioritize the security of your shipments by employing rigorous checks, secure packaging, and insured transportation options. Additionally, our facilities are monitored 24/7, and we adhere to strict security protocols to prevent any unauthorized access or damage.
WHAT ARE YOUR RATES?
Our pricing is competitive and tailored to the scope and specifics of each project. We’d be happy to provide a detailed quote based on your needs. Reach out to us for a custom proposal.
WHAT DOCUMENTS ARE REQUIRED FOR INTERNATIONAL SHIPMENT?
The required documentation for international shipments may include a Bill of Lading, Commercial Invoice, Packing List, and any other specific documents required by the destination country. Our team will guide you through the necessary paperwork to ensure compliance and avoid delays.
WHAT HAPPENS IF THERE IS AN ISSUE WITH A SHIPMENT?
In the unlikely event of a problem with your shipment, such as a delay or damage, our customer service team is available to provide immediate support. We will work closely with you to resolve the issue quickly and effectively, keeping you informed every step of the way.
Whether you need domestic trucking, international shipping, or last-mile delivery, Vision International Holdings is your trusted transportation partner. Contact us today for a customized transport solution that fits your business needs.